Getting what you are entitled to
Advocacy service to Improving Holistic Health and Well-Being of the Caribbean and African Community.
CAHN Advocacy Service is a confidential and Safe Service for members of the Caribbean and African community.
At CAHN, we provide independent advocacy and wellbeing services, alongside emotional support through our counselling team.
Our aim is also to increase our service user’s participation in the services they receive as well as getting their voices heard.
In addition, we focus on offering advocacy support to persons of African and Caribbean heritage who feel they are not being heard and to ensure they are taken seriously and that their rights are fully respected.
We do not represent our own views at any point but amplifies that of our relevant service users. We empower our service uses to advocate for themselves wherever possible and signpost them to appropriate services when required and agreed upon with the client.
CAHN’s proactive model of Specific heritage Advocacy makes sure that all treatment, care, and personal issues are addressed appropriately and sensitively. It is designed specifically to engage the service users who do not feel they have a voice or find it difficult to assert their needs and views. We ensure the voice of the Black community is represented at decision-making tables.
Our service
We are a non-profit organisation; We do not charge a fee for the service below:
Housing
Are you in an unsuitable housing and would like to discuss your options?
Our Advocacy team is here to give you advice and can even liaise with your local housing authority on your behalf.
We can provide supportive letters and telephone your local housing authority on your behalf.
Disability Welfare Benefits
CAHN’s Advocacy Officers can talk you through how to apply and even provide supporting information to help your case.
Housing Adaptations
We provide advice on who to talk to, to get the adaptations you are entitled to.
If you have already applied for adaptations, for example through a Disabled Facilities Grant and there is something you are not happy with our Advocacy Officers can liaise with your local council to try and change their decision too.
Education
CAHN’s advocacy team can liaise with educational organisations.
Find out more about Education, Health and Care plans for students at school.https://www.gov.uk/children-with-special-educational-needs/extra-SEN-help
Care Packages
If you are not happy with a decision on your case, we can liaise with Social Services and the NHS on your behalf.
We can also help bridging gaps and rebuild the long-lost trust between service users from the African and Caribbean communities and statutory services.
We attend meeting with our service users for a face-to-face support.
As part of our services, we offer support in various languages: French, English, Lingala, Swahili, and Spanish.
We hold regular update meetings with our service users, so they understand the process at each stage.
For any comments about any aspect of our work, please call us on:
Tel:07853 984563
Email:info@cahn.org.uk
